Returns Policy
If you need to return a purchase to us for any reason, we will
be happy to offer an exchange or refund within 14 days of you receiving
your goods. To return any items please follow this procedure:
1.
Email us at sales@stripesfashion.co.uk to inform us that you are
sending goods back and please include your ORDER REFERENCE NUMBER.
2. Please ensure any items you are returning are in their ORIGINAL
CONDITION with ALL TAGS still attached.
3. Complete the brief Returns
Form that arrived with your order and place it in the parcel with
the items being returned.
4. Please post any returns to us using
the Post Office’s Recorded Delivery service as Stripes Retail
Ltd. cannot accept responsibility for any items lost in transit.
Unfortunately, we cannot refund postage costs unless you are returning
an item that is faulty.
5. As soon as we receive your return we will
email you to keep you informed. If you are returning items for a
refund we will credit your account with the full retail amount. Please
allow up to 3-5 days for your refund to appear on your bank statement.
If you are returning items for an exchange, we will email you with
further details and send your new order out as soon as possible.
If you have any questions or queries about returning or exchanging
items, please do not hesitate to contact us either by telephone on
+44 (0) 1905 26772, or by email at info@stripesfashion.co.uk and
any one of our team will be pleased to help you.
Can't find something you're looking for or have a question? We're
here to help, so please feel free to get in touch...
Stripes Retail Ltd
13 The Foregate
Worcester, WR1
3QD
e: info@stripesfashion.co.uk
t: 01905 26772
